Every document, in one place.
The binding version of each document is the German one. English translations are provided for convenience and are marked as such on the page itself. Each document carries its own last-updated date, and superseded versions are available on request.
Contract and terms
What you agree to when you subscribe, what the service owes you, and what it costs.
- Terms and Conditions (AGB)
The general terms of business: how a contract comes about, what each plan includes, payment, term and termination, liability.
Last updated 8 October 2026German original (binding) - Service Description (Leistungsbeschreibung)
Schedule 1 to the Terms: exactly what the service does, the limits of each plan, and the availability it is measured against.
Last updated 8 October 2026German original (binding) - Price List (Preisliste)
Schedule 2 to the Terms: every price, gross and net, including seats and the AI Boost pack.
Last updated 8 October 2026German original (binding) - Switching and Data Export (Datenverordnung)
How to export your data and move to another service: what the export contains, its format, and where the infrastructure behind Klate sits. Switching costs nothing.
Last updated 8 October 2026German original (binding)
Data protection
What we do with personal data, and the contract that governs the data you put into Klate.
- Privacy Policy (Datenschutzerklärung)
The Art. 13/14 DSGVO notice: what is processed, on what legal basis, who receives it, how long it is kept and what rights you have.
Last updated 8 October 2026German original (binding) - Data Processing Agreement (AVV)
The Art. 28 DSGVO agreement for customers, with the technical and organisational measures and the subprocessor list.
Last updated 8 October 2026German original (binding)
Consumer rights
Your right to withdraw, and how to exercise it. The functions themselves are the two buttons at the bottom of this page and in the footer of every page.
- Right of Withdrawal (Widerrufsbelehrung)
Schedule 3 to the Terms: the statutory instruction on your fourteen-day right of withdrawal, with the model withdrawal form.
Last updated 8 October 2026German original (binding)
Company and changes
Who operates Klate, and what has changed about the service.
- Imprint (Impressum)
The sec. 5 DDG provider identification: operator, registered address, representation, contact and register details.
- Service changes
Every change to the service, newest first. Anything affecting your price or plan reaches you by e-mail thirty days ahead, never here alone.
Cancel or withdraw, without signing in
Both functions are open to everyone at any time, take no account and ask only for what the statute requires. You get a confirmation on screen and by e-mail, with the date and time.